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| Delivery |
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- Your order will be delivered to you, normally within a week or sometimes 2 weeks from the time that you place the order. Although we try to deliver your meat as soon as possible it may take a little time because all our meat is properly hung and freshly cut for your order.
- We will contact you to agree a convenient delivery day. Your order will then despatched from Higher Hacknell Farm Butchery on a 'next day' courier service to arrive with you between 8am and 5pm on the expected day.
- If your order has not arrived on time (usually we say by 4pm) on the expected day, please phone us as soon as possible so we can check what has happened and get it to you straight away.
- On accepting delivery your signature confirms that the product has been received in good order. If you are not satisfied please contact us immediately.
- Please make sure that we have your full address and contact details including postcode and contact phone number.
- If you will not be at home to receive the meat, please let us know where it can be left, such as in porch, garage or with a neighbour, otherwise the courier will leave a card, but not the box. It is possible to arrange delivery to a different delivery address such as your workplace or holiday address. Higher Hacknell meat can be sent as a gift and we can enclose a personal message.
- Delivery costs £8.50 for orders up to £120 in value, £5.00 for orders between £120 and £200 in value and is FREE over £200.
You can choose to have your order sent in our environmentally friendly Eco-Box for an additional charge of £3.50.
Some local deliveries £5.00.
- Deliveries can be made Tuesday - Friday, though if chicken is included delivery is Thursdays and Fridays only. Saturday delivery is possible at an extra charge.
- The meat, except whole chicken, is vacuum packed or in trays (unless you prefer alternative packaging) and labelled, then placed inside an insulated box with ice. If you require more information on packaging and re-using/recycling please contact us.
- Our meat is delivered fresh ready for home freezing (or delivered frozen if required).
- The prices quoted here for deliveries apply to most of mainland Britain. For some parts or the UK, such as the Highlands of Scotland, Northern Ireland, Channel Islands and other offshore islands there may be a surcharge and a two day delivery. In these cases we will inform you of the exact delivery cost before we prepare and ship your order, so please contact us if you want a delivery to any of these areas.
Xmas orders : Please note that if your Xmas order is split over two or more deliveries, a delivery charge of £8.50 will be made for each delivery whose goods value does not exceed £200 - even if the combined value of the whole order does exceed £200. |
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Star Product |
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| Slow Cook Box |
| A real Winter Warmer! Our 'Good Value' Beef, Lamb and Mutton Box is ideal for tasty stews and casseroles to restore you after a cold winters day and will not break the budget.
For £75 you get a ... read more. |
| £75.00/each |
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